Contact PlanGlade

Product and account support

Email support@planglade.com. Include the account email, a short description of the problem, and the page where it happened. Do not send passwords, authentication codes, or payment-card details.

We aim to respond within two business days. Complex security, privacy, or billing investigations may take longer.

Privacy requests

Email support@planglade.com with “Privacy request” in the subject line. Describe whether you want access, correction, export, deletion, restriction, or another applicable privacy right. We may need to verify your identity.

Billing, cancellation, and refunds

For a purchase processed by Paddle, use the management link in your receipt or visit Paddle buyer support. PlanGlade support can investigate product issues, but Paddle processes charges, cancellations, and refunds as Merchant of Record.

Legal and security notices

Send legal questions or responsible security reports to support@planglade.com with a clear subject line. For security reports, include enough detail to reproduce the issue and avoid accessing or changing other users’ data.

Built by Mohamed

Mohamed builds PlanGlade and maintains its open-source Community Edition as kalelooz on GitHub. You can read the code, follow changes, and report issues in the public repository.